I did like the robes, slippers, beverages, bottled water, fruit, chocolates left in the room for us to enjoy. I enjoyed having room service with no additional charge as it was all-inclusive. Lots of activities available near the pools, tons of food options, great latin and american music and beautiful beach to enjoy.
Betty
aprile 2024
The location was great!. It's about 44 mins from the airport. The premium rooms very spacious.. I definitely go back.
Kimberly
maggio 2024
I liked the service and the facilities. Everything was very nice and the concierge was Excellent.
Guillermo
marzo 2023
I loved the staff. Junior, Donar, Josefina, Teodoro were amazing. The grounds are beautiful and right next to the beach. Everything is super clean, and you can walk in all the premium restaurants without a reservation. The new buildings are gorgeous and have concierge services included. We had a swim up room and it was nice near the beach. The staff makes the experience unforgettable. They are genuinely kind people and cater to your every needs.
Stephanie
giugno 2024
It was a very beautiful property, the facilities were updated and very clean. There was so much to do and so many options. The staff were amazing, our concierge Breilin was so helpful and incredibly nice. He made the stay so easy for us and even had the room decorated to celebrate us. A few other standout employees were Wilber, Minnie Mouse(Denise), Cappuccino and Roche. They were so entertaining and enthusiastic the whole trip. Wilber gave us so many recommendations for new music and he made every cart trip amazing. The rest of the crew were so great at their job and we truly enjoyed the stay.
Glenn
maggio 2024
Very good facilities. Our Booking concierge, Joel, was excellent, always ready to help, immediate response. The beach personnel was also very good - kudos to Feliciano at the beach bar, and Vida, at the towel station. The personnel at some of the restaurants was not always super friendly (many were very friendly) but they seemed overworked and under a lot of stress. But they were always correct.
Roberto
gennaio 2024
clean property and room service is excellent. very well designed and access to all fun filled facilities. beach was very clean and well maintained
Saifur
marzo 2022
Room: Enough room for a family of 4. Pool: Very good design for kids.
Cotayo
giugno 2022
Overall experience was excellent, the staff went above and beyond. Would love to give a few special recognition to certain employees. 1-Felix, Moises and Jomesit in the Mix bar( the service they gave was exceptional. 2- Darlyn- who worked in the French restaurant and in the taco stand- thank you for the laughter, and amazing service. 3-Javier in concierge- your dedication to making sure the guest are satisfied is over the top, Thank you for making our stay and my sister in laws birthday amazing. I will definitely be booking really soon.
Suzzette
febbraio 2024
The food was great, a variety of options. Wait staff was so pleasant and met all my needs. The concierge was excellent provided me with event updates, reserved dinner for us when asked and checked in frequently to see if there was anything he could do for us. All the staff was exceptional I couldn’t be more pleased. And will be back again!
Alicia
luglio 2024